Itll take time to heal...

This is my review of the new ComiXology app, not of ComiXology itself.

The Good:
As an app for storing and reading a library of digital comics, this really is the only game in town. The "guided view" system makes reading comics on iOS devices a really great experience. Its so much better than PDF pinching!

The Bad:
Up until last month, readers could also browse the ComiXology store in the app and make purchases there as well. The feature was disabled in the new version. Now purchases must be made through the website, which is clunky and inconvenient. Preview pages dont display nicely on the full website among other issues.

The Ugly:
There may be many good reasons why ComiXology eliminated in-app purchasing. One of those reasons may be the approval process that every single book had to go through before it could be sold through an iTunes app. This cumbersome process may have meant that books couldnt be released on schedule, and adult themed titles were not available through the app. Ok, these could be good reasons.
But the problem is that there was no really visible attempt to communicate to their customers about this huge change.

If ComiXology had started an awareness campaign a month or so before this change happened, people would have still been disappointed, but it would have showed more respect to customers and helped them understand and prepare for the change to come. Thats where the company went wrong.

Still, I was a kid, I have not been a comic buyer or reader until I downloaded the ComiXology app. This app got me back into comics! So I hope I get used to the new setup and regain my trust in this company. But right now, I cant rate this app higher as a main feature has been abruptly lost.

davidintokyo about Comixology - Comics & Manga, v3.6